

21 AUG 2019
New Add-on Facial and Fingerprint Recognition Functions by “YES UA” Mobile App More care-free and convenient management of e-Cash Account Set to Attract More New Customers
Personal loan leader United Asia Finance Limited (“UA”) launches the new mobile app “YES UA” today, which further optimises its services by adding facial and fingerprint recognition functions, enhancing the user experience, making it even more convenient to get a loan. The new edition of the mobile app incorporating new recognition functions aims to solve the user problem of forgetting password while mitigating the risk of password leak with the advanced biometric technology. The “YES UA” mobile app is another step forward to show UA continues to be at the forefront of the market’s fast-changing technological advancements, as well as the company’s determination to lead and provide customers with the most convenient and considerate loan services.
Mr. K. Y. Li, Chief Operations Officer of UA, said, “Hong Kong people are busy with their everyday lives that many do not always have time to go to branches for their loan related matters. More and more customers turn to digital platforms to apply and handle related matters. Adhering to UA's ‘Customer-oriented’ service motto, UA well understands the needs of customers and has taken initiative to optimise the mobile app to further facilitate customers with loan applications, account enquiries and online document submissions, etc. The new “YES UA” mobile app provides a flexible loan experience to customers, of which the ‘e-Cash Revolving Loan’ service allows customers, upon loan approval, to enjoy round-the-clock instant cash transfer* to customer’s designated bank accounts anytime anywhere. The ‘e-Cash Revolving Loan’ has been a popular and well supported service by many customers indeed.”
Express Online Loan Service Available Anytime Anywhere with High Popularity among Customers
The “YES UA” mobile app provides different loan services to customers, including express loan application, “e-Cash Revolving Loan” account operation and loan confirmation. Customers may also check different account information and submit documents online anytime to cater for their needs. The “YES UA” mobile app removes the limitation of time and space, providing a true hassle-free loan service platform for all busy city dwellers to access the instant cash transfer of “e-Cash Revolving Loan” readily accessible 24 hours 7 days a week*.
This is all possible because earlier this year, UA has launched an upgraded e-Cash revolving loan service, which seamlessly connects with the “Faster Payment System” (FPS). With the launch of this upgraded service, the number of new e-Cash customers in 2019 has marked a significant growth by nearly 2.22 times compared to the same period in 2018. The newly-launched “Yes UA” mobile app offers an even greater convenience for e-Cash revolving loan customers to log in and manage their e-Cash account anytime anywhere. Instant cash transfer, credit limit upgrade and transaction record checking, etc. are now even more simple and easy. As UA continues to enhance their mobile app, it is believed that the number of new customers will continue to grow.
Mr. Aaron Lee, Chief Information Officer of UA, added, “UA has always adhered to the philosophy of parallel development of business on both innovative and traditional aspects. While understanding our customers’ needs at every face-to-face encounter, simultaneously we have also actively applied the use of Fintech in our business, with the aim of providing elevated convenience and high security loan service for our customers. With that aim, UA has devoted to develop services that utilize the most advanced technologies in the market, such as by adding facial and fingerprint recognition functions to our latest mobile app, enabling UA customers to enjoy top notch personal loan service .”
Facial and Fingerprint Recognition Technology the Dominant Trend in the Future
According to the market research, fingerprint recognition has become the basic feature of the mid-range and high-end smartphones. The penetration rate of smartphones equipped with a fingerprint sensor in the world has reached approximately 64% in 2017 and is expected to exceed 75% in 2020#. This clearly shows that the application of biometric technology such as facial and fingerprint recognition has indeed become a dominant trend. Its launch of new facial and fingerprint recognition functions aims to provide the best and most comprehensive mobile app loan experience and services to customers.
In the future, UA will continue to keep up with the market and technological developments. With the newly established FinTech and Innovation Department, more innovative services will be developed and launched in a timely manner to optimise the customer experience, and UA will continue to pioneer the personal loan market for sure.
#DIGITIMES Research, Over 75% of smartphone will have fingerprint recognition function in 2020:https://www.digitimes.com.tw/tech/rpt/rpt_show.asp?cnlid=3&cat=ICD&v=20171229-293&n=1
*Electronic transfer service is available to loans of HK$50,000 or below, and not available during system maintenance period (9:00pm to 12:00mn from Mondays to Saturdays and 9:00pm to 8:30am on Sundays to the following Mondays).
Mr. K. Y. Li, Chief Operations Officer of UA, said, “Hong Kong people are busy with their everyday lives that many do not always have time to go to branches for their loan related matters. More and more customers turn to digital platforms to apply and handle related matters. Adhering to UA's ‘Customer-oriented’ service motto, UA well understands the needs of customers and has taken initiative to optimise the mobile app to further facilitate customers with loan applications, account enquiries and online document submissions, etc. The new “YES UA” mobile app provides a flexible loan experience to customers, of which the ‘e-Cash Revolving Loan’ service allows customers, upon loan approval, to enjoy round-the-clock instant cash transfer* to customer’s designated bank accounts anytime anywhere. The ‘e-Cash Revolving Loan’ has been a popular and well supported service by many customers indeed.”
Express Online Loan Service Available Anytime Anywhere with High Popularity among Customers
The “YES UA” mobile app provides different loan services to customers, including express loan application, “e-Cash Revolving Loan” account operation and loan confirmation. Customers may also check different account information and submit documents online anytime to cater for their needs. The “YES UA” mobile app removes the limitation of time and space, providing a true hassle-free loan service platform for all busy city dwellers to access the instant cash transfer of “e-Cash Revolving Loan” readily accessible 24 hours 7 days a week*.
This is all possible because earlier this year, UA has launched an upgraded e-Cash revolving loan service, which seamlessly connects with the “Faster Payment System” (FPS). With the launch of this upgraded service, the number of new e-Cash customers in 2019 has marked a significant growth by nearly 2.22 times compared to the same period in 2018. The newly-launched “Yes UA” mobile app offers an even greater convenience for e-Cash revolving loan customers to log in and manage their e-Cash account anytime anywhere. Instant cash transfer, credit limit upgrade and transaction record checking, etc. are now even more simple and easy. As UA continues to enhance their mobile app, it is believed that the number of new customers will continue to grow.
Mr. Aaron Lee, Chief Information Officer of UA, added, “UA has always adhered to the philosophy of parallel development of business on both innovative and traditional aspects. While understanding our customers’ needs at every face-to-face encounter, simultaneously we have also actively applied the use of Fintech in our business, with the aim of providing elevated convenience and high security loan service for our customers. With that aim, UA has devoted to develop services that utilize the most advanced technologies in the market, such as by adding facial and fingerprint recognition functions to our latest mobile app, enabling UA customers to enjoy top notch personal loan service .”
Facial and Fingerprint Recognition Technology the Dominant Trend in the Future
According to the market research, fingerprint recognition has become the basic feature of the mid-range and high-end smartphones. The penetration rate of smartphones equipped with a fingerprint sensor in the world has reached approximately 64% in 2017 and is expected to exceed 75% in 2020#. This clearly shows that the application of biometric technology such as facial and fingerprint recognition has indeed become a dominant trend. Its launch of new facial and fingerprint recognition functions aims to provide the best and most comprehensive mobile app loan experience and services to customers.
In the future, UA will continue to keep up with the market and technological developments. With the newly established FinTech and Innovation Department, more innovative services will be developed and launched in a timely manner to optimise the customer experience, and UA will continue to pioneer the personal loan market for sure.
#DIGITIMES Research, Over 75% of smartphone will have fingerprint recognition function in 2020:https://www.digitimes.com.tw/tech/rpt/rpt_show.asp?cnlid=3&cat=ICD&v=20171229-293&n=1
*Electronic transfer service is available to loans of HK$50,000 or below, and not available during system maintenance period (9:00pm to 12:00mn from Mondays to Saturdays and 9:00pm to 8:30am on Sundays to the following Mondays).